Collaboration with Partner: NBS Technologies worked in collaboration with Klystron Global with a turnkey Kiosk Solution to one of the oldest and largest central Banks’ in Oman.
Problem: The Bank wanted to instigated a self service solution to give their customers the freedom and access to be able to receive new cards without having to wait in-line at branch level. They wanted their customer to have this access 24/7. We started the engagement for launching self-service KIOSKs with Javelin Kiosk Multi-Hoppers and issued different kinds of pre-paid cards. This was for existing and new-to-bank customers with e-KYC and digital onboarding through our KIOSK application.
Solution: Klystron Global started the engagement for launching self-service KIOSK with Javelin Printers and issued different kinds of pre-paid cards. After the successful launch of pre-paid cards, the Bank initiated the second phase of self-service KIOSKs with the M8 Embosser for regular customer onboarding and services offered by customer service representatives (CSR) at branches. This has several services and issuance/replacement of debit and credit cards in addition to services offered in phase-1.
The bank will position these KIOSKs at their branches and public places in a phased manner and reduce footfall at the branches Klystron was the preferred partner due to our competencies, domain expertise, professionalism and understanding of local requirements.
Klystron Global is the brainchild of a group of seasoned specialists who have associated together from varied backgrounds like Management consulting, Banking, Information Technology, and Training. Their wide and diverse experience bases notwithstanding, what brought them together was one common vision: to transform businesses globally with innovative and differentiating technology and consulting solutions that propel customer delight and increased revenue.
NBS Technologies is proud to work with Klystron Global and we believe future collaboration in Financial markets will be extremely beneficial to our customers.